Client Communications Manager (English/German) (Ref. #22019)

For our Client Communications Team within Brand & Communications, we are looking for a Client Communications Specialist (100%). In your role, you support and coordinate the production of client letters and related enclosures. This comprises the following tasks:

• Advise internal stakeholders regarding client communication and guide them through the production process, supporting documents, and guidelines
• Verify tone of voice and layout of client letters and related enclosures such as brochures, fact sheets, forms according to CI/CD guidelines
• Edit texts in English and German
• Produce mass mailings including various language versions and coordinate the production with internal stakeholders as well as external providers such as translation agencies and proofreaders
• Manage client letter templates including the address data base
• Maintain the terminology database